During a typical consulting intervention, the consultant, in our case a guiding member of the European Business Club Switzerland, and the client undertake a set of activities required for achieving the desired purposes and changes. These activities are normally referred to as The Consulting Process. This process has a clear beginning with the relationship established and start of the work and the end when the consultant departs. Between these two points the process can be subdivided into several phases, which helps both the consultant and the client to be systematic and methodical, proceeding from phase to phase, and from operation to operation.
Many different ways of subdividing the consulting process, or cycle, into major phases can be found in the literature. Various authors suggest models ranging from three to ten phases. We have chosen a simple five-phase model, comprising entry, diagnosis, action planning, implementation and termination. This model, shown below, is an extract from the book Management Consulting: A Guide to the Profession. In most of our cases we use these steps with more or less formality, depending on the individual case.
First contact with clients
Preliminary problem diagnosis
Assignment proposals to client
Fact analysis and synthesis
Feedback to client
Proposals to client
Planning for implementation
Assisting with the implementation
Plans for follow-up
The initial assessment for an individual case is available to all members as part of our networking and general services. Additional fees on an individual consulting basis plus third party vendors have to be agreed on based on the breadth and depth of your needs.